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Digital Speed of Service Solutions
With customer behavior driving change, it’s time to use digital transformation to optimize your Drive-Thru.
We'll help you improve your revenue, staff utilization, order accuracy and decrease queues by providing an integrated solution.
Smart Real-time Technology
Fingermark™ is the leading digital solution company for the QSR industry. Our smart digital solutions enable you to communicate with your customers in a simple and engaging way.
From the customer’s arrival at your restaurant to the delivery of fresh food, Fingermark™ is by your side, helping your customers order quickly and easily, and your staff to make informed decisions.
Our solutions work standalone or better together as an ecosystem. Fingermark™ design fit-for-purpose solutions for QSRs with real-time and predictive business analytics that are deployed through next generation digital hardware.
How can Eyecue™ help your business?
Eyecue™ is the next generation customer journey system enhancing visibility and insights for a smarter, more efficient restaurant performance and customer experience.
Designed for the unique requirements of the drive thru – using specialized artificial intelligence (AI) technology – Eyecue™ empowers your team to make better, more timely decisions, drive improvements in overall restaurant performance, and ultimately, a better customer experience.
Serve customers
6
seconds faster*
Serve
17%
More Customers**
Increase
Customer Satisfaction
Better
team management
*Average improvement in service time at Eyecue’s 10 busiest drive-thrus (1000+ cars per day) over three months.
**Average increase in vehicles at Eyecue’s 10 busiest drive-thrus over three months.
How does it work?
Eyecue™ is a specialised Artificial Intelligence (AI) platform that uses video footage from cameras strategically positioned around your drive-thru to track and time customers and staff interactions with customers.
It then uses this powerful data to present easy-to-read, live, customisable dashboards to staff, enabling them to operate more efficiently, offer a better customer experience and speed up the drive-thru.
Benefits of Eyecue™
Speed, accuracy & precision
Eyecue™ enables your QSR to provide an increased speed of service time of 6 seconds, serving 17% more customers, and it’s highly accurate at detecting vehicles.
Visibility & intelligence
With the power of AI, real-time data of the total customer journey (including pull forward and wait bays) is captured and used to empower your team to take immediate action.
Versatile functionality
A future proofed system, Eyecue™ has an open API structure for integration to emerging technologies.
“
It's a partnership
Shane Leonard - Owner, KFC Lilydale Australia
“The service levels were amazing, back to the distant old days where a company really cherished its customers.”
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Empower your team to improve customer experience today!
© Fingermark Ltd